How to supply your master

This section deals with how you should supply your master, whether it's for duplication or replication.

Supply of Masters for Replication

It's very important that you thoroughly check your master before you send it to us as the replicas that we produce will be 100% replica copies of your master. Any authoring errors, typo's, bugs, plips or bloopers will be on your replicated discs if they are on your master. We cannot be held responsible for errors on your replicated discs if they are on your original master, so please ensure your Masters are quality assured.

In order to begin the replication process we need to create a Glass Master and in order to do this, we need to have a physical Master, not a file sent by email or uploaded to an FTP site. We can create a Master for you but there is a small charge as 'Master Creation' process is involved. If we do create a Master for you,  we will send it you you to approve before we proceed into production, unless you sign a proof waiver (making you responsible for any issues relating to master creation). Please Contact Us if you would like more information on Master Creation and the process

For CD replication we need your Master on a high quality CDr

for DVD5 we need a high quality DVDr or DLT

for DVD9 we need 2 x DLT (1 per layer)

for DVD10 we need 2 x DVDR or 2 x DLT (i per layer)

Note: For large (non-promotional) Audio CD production runs you may need to apply for an MCPS License (Please talk to us if in doubt).

Spply of masters for duplication

It's important that your CD or DVD master is thoroughly checked before sending it in for duplication. As part of the duplication process it's standard for us to send you a physical proof, which gives you a final opportunity to verify that the disc operates as you intend. We strongly recommend trying this on different platforms and different players. If you chose to sign a proof waiver and not receive a proof, this is fine, but all responsibility for any issues relating to the duplication of the master rests with you. However we do appreciate that this is sometimes necessary where you have an extremely tight lead time.

For CD duplication - we require your master on a high quality CDr

For DVDr - we require your master on a hgh quality DVDr

For double layer DVDr we require a high quality Double layer DVDr (DVDr+DL)

Please contact us if you have any questions on this.